🚚 Shipping Policy

At Base Note Perfumes, we aim to deliver your fragrance with care, speed, and reliability. Please review our shipping guidelines below:

1. Processing & Dispatch

• Your order will be dispatched within 1–2 business days. In some cases, dispatch may take up to 7–8 business days.

• Orders placed on weekends or public holidays will be processed the next business day.

2. Domestic Shipping (Within India)

• We deliver across India.

• Shipping charges are calculated at checkout based on your location and the order's weight.

3. Delivery Timeframes

Location Type Estimated Delivery Time

Metro Cities 3–5 business days

Non-Metro Cities 5–7 business days

Remote Areas 7–10 business days

These are estimated delivery times and may vary depending on accessibility and courier service.

4. Tracking Your Order

• Once dispatched, you’ll receive an email Or Message with a tracking number and courier details.

• You can monitor your order status via the courier's website.

5. Shipping Costs & Refunds

• All shipping fees are non-refundable.

• If you return an item, the return shipping cost will be deducted from your refund.

6. International Shipping

• Currently not available. We hope to offer international shipping soon.

7. Delays & Lost Shipments

• If your order is delayed, please first check your tracking information.

• For continued delays or missing packages, contact us — we'll liaise with the courier to resolve the issue promptly.

8. Damaged Products

• We package with the utmost care.

• If your order arrives damaged, email us immediately with photos of the package and contents.

• We'll provide options for replacement or refund as appropriate.

• We cannot guarantee replacement or refund without tracking confirmation.

For any questions regarding shipping, tracking, costs, or insurance, feel free to reach out to us at basenoteperfumes@gmail.com. We’re here to help!